Terms of Use

It is strongly recommended that you read and understand these Terms of Use carefully, as by accessing this site (hereinafter the “website”), you agree to be bound by the same and acknowledge that it constitutes an agreement between you and Pantry Palace (hereinafter the “User Agreement”). If you do not agree with this User Agreement, you should not use or access the Website for any purpose whatsoever.

The User Agreement may be updated from time to time by Pantry Palace without notice. It is therefore strongly recommended that you review the User Agreement, as available on the Website, each time you access and/or use the Website.

The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through, and/or using the Website at any point in time.

Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at sapnadalsandpulses@gmail.com

License, Access & Eligibility

Pantry Palace grants you a limited sub-license to access and make personal use of the Website, but not to download (other than page caching) or modify any portion of it, except with prior written consent. This limited sub-license does not permit any resale or commercial use of the Website or its contents; any collection and use of product listings, descriptions, or prices; any derivative use of the Website or its contents; any downloading or copying of information for the benefit of another third party; or any use of data mining, robots, or similar data gathering and extraction tools.

The Website or any portion of the Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without prior written consent from Pantry Palace.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website or Pantry Palace and/or its affiliates without the express written consent of Pantry Palace.

You hereby agree not to upload, modify, or share any content that:

• Belongs to another person and to which you do not have any rights.
• Is harmful, defamatory, obscene, or unlawful in any way.
• Infringes on any intellectual property rights.
• Contains viruses or any harmful programs.

Eligibility Criteria

Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors and undischarged insolvents, are not eligible to use/access the Website.

However, if you are under the age of 18 years, you may use/access the Website under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. Unauthorized use shall automatically terminate the sub-license granted by Pantry Palace.

Indemnification

You agree to indemnify and hold Pantry Palace and its affiliates, officers, directors, agents, employees, and licensors harmless from any claim or demand, including attorneys’ fees, made by any third party arising out of your violation of these Terms of Use.

Modifications to the Website

Pantry Palace reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Website with or without notice. Pantry Palace will not be liable to you or any third party for any such modification, suspension, or discontinuance.

Disclaimer

All health benefits mentioned are based on information drawn from various sources. We do not conduct independent research to validate health claims, and discretion and personal research are strongly advised.

Pantry Palace does not warrant that product descriptions on the Website are accurate, complete, reliable, current, or error-free. For additional information about a product, please contact sapnadalsandpulses@gmail.com

Product descriptions and images are for representational purposes, and actual products may vary. Pantry Palace is liable only in cases where products arrive beyond their expiry date or with damaged packaging.

Shipping | Cancellations | Returns

• Free Shipping: All product pricing includes shipping and forwarding charges.
• Delivery: We deliver to 26,000 pin codes across India via our courier partners, with priority given to air shipping.
• Payment Modes: We offer Cash on Delivery (COD), Credit/Debit Card, and Net Banking payment options.
• Packaging: We take utmost care to ensure the safety of our fragile products. In case of any damages, contact sapnadalsandpulses@gmail.com
• Delivery Timelines: Orders are dispatched within 48 hours of receiving them, and transit times vary based on location.
• Cancellations & Refunds: If dissatisfied, contact sapnadalsandpulses@gmail.com to arrange returns and refunds for products in their original packaging.
• Returns: Due to the nature of the products, food items are not eligible for returns.