Privacy Policy
At Pantry Palace, we value the trust of our customers and are committed to safeguarding your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to protect your information. By using our website (https://pantrypalace.in), you agree to the practices described in this policy.
1. Who We Are
Our website address is: https://pantrypalace.in
Pantry Palace is dedicated to providing premium dry fruits, seeds, nuts, and grocery products. We respect your privacy and are committed to protecting your personal data in accordance with this Privacy Policy.
2. What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on our website, we collect the data provided in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
Contact Forms
If you use our contact form, we collect the personal data you provide, such as your name, email address, and any message content. This data is used solely for responding to your inquiries.
Media
If you upload images to our website, you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Cookies
We use cookies to improve your experience on our website. If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year.
If you have an account on our site, we set temporary cookies to determine if your browser accepts cookies. When you log in, we set cookies to save your login information and screen preferences, which last for two days or up to a year. If you log out, these cookies are removed.
Embedded Content from Other Websites
Articles on our website may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor had visited the original website. These websites may collect data, use cookies, or embed additional third-party tracking.
3. How We Use Your Data
We use the personal data collected through our website for the following purposes:
- To respond to inquiries made through our contact form or email.
- To process your orders, including payments and shipping.
- To send you marketing materials if you’ve opted in.
- To improve our website, services, and customer experience.
- To monitor and analyze site usage for security and performance purposes.
4. Who We Share Your Data With
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: We may share your data with third-party service providers who assist in website hosting, payment processing, shipping, and email communication. They are required to keep your data secure and confidential.
- Legal Requirements: We may disclose your personal information if required by law, or if necessary to protect our rights or the rights of others.
5. How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to automatically approve any follow-up comments instead of holding them in moderation.
- User Accounts: For users who register on our site, we store personal information provided in the user profile. Users can view, edit, or delete their personal information at any time, except for their username. Administrators can also view and edit that information.
6. What Rights You Have Over Your Data
If you have an account on our website or have left comments, you may request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except for data we are required to retain for administrative, legal, or security purposes.
7. How We Protect Your Data
We take the security of your personal data seriously. Our website uses SSL encryption to ensure that your data is transmitted securely. We also implement physical, electronic, and managerial procedures to safeguard the data we collect.
8. Where We Send Your Data
Visitor comments may be checked through an automated spam detection service to ensure site integrity and security.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this page periodically.
